Conditions d’utilisation

Business Name: Pi Ayiti
Email: shop@piayiti.com
Jurisdiction: Quebec, Canada

Welcome to Pi Ayiti. These Terms of Service govern your access to and use of our website, products, and services. By visiting our site or purchasing from us, you agree to be bound by these Terms of Service, as well as all applicable laws and regulations.

If you do not agree to these terms, you must not access or use our website.

1. General Conditions

Pi Ayiti reserves the right to refuse service to anyone for any reason at any time, including but not limited to suspected fraud, abuse of policies, or violation of applicable laws.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the service, use of the service, or access to the service without express written permission from Pi Ayiti.

2. Products and Services

Pi Ayiti offers a variety of products, including food, beverages, cultural goods, and non-food products, sourced from Haiti, the Caribbean, Africa, and from members of these communities.

All products are subject to availability. We reserve the right to:

  • Limit quantities of any product

  • Modify or discontinue products at any time

  • Update product descriptions, packaging, or pricing without notice

Product images are provided for illustration purposes and may differ slightly from the actual product.

3. Pricing and Payments

All prices are listed in the applicable currency and are subject to change without notice.

Taxes are applied in accordance with Quebec and Canadian tax laws, including GST and QST, where applicable.

Payment must be completed in full before orders are processed or shipped. Pi Ayiti uses secure third-party payment processors. We do not store credit card information.

4. Accuracy of Information

We strive to ensure that all information on our website is accurate and current. However, Pi Ayiti does not guarantee that descriptions, pricing, availability, or other content is free from errors or omissions. We reserve the right to correct errors and cancel orders affected by inaccuracies.

5. Limitation of Liability

To the fullest extent permitted by law, Pi Ayiti shall not be liable for any direct, indirect, incidental, or consequential damages arising from:

  • Use or misuse of our products

  • Consumption of food products

  • Delays in delivery

  • Website interruptions or errors

Customers are responsible for reading product labels, ingredient lists, and usage instructions.

6. Governing Law

These Terms of Service are governed by the laws of the Province of Quebec and the applicable laws of Canada, without regard to conflict of law principles.

🔒 PRIVACY POLICY

Business Name: Pi Ayiti
Last updated: [insert date]

Pi Ayiti is committed to protecting your privacy and complying with Quebec’s privacy legislation, including Law 25, as well as applicable Canadian privacy laws.

1. Information We Collect

We may collect the following personal information:

  • Name

  • Email address

  • Telephone number

  • Billing and shipping address

  • Payment information (processed securely by third parties)

  • Order history

  • Communications with customer support

2. Purpose of Collection

Your information is collected to:

  • Process and fulfill orders

  • Communicate with you about purchases, shipping, or support

  • Improve our products and services

  • Comply with legal and regulatory requirements

  • Prevent fraud and protect our customers

3. Consent

By providing your personal information, you consent to its collection, use, and disclosure as described in this policy. You may withdraw your consent at any time, subject to legal or contractual restrictions.

4. Data Storage and Security

We implement reasonable physical, technical, and administrative safeguards to protect your personal information. Payment data is handled exclusively by secure third-party processors.

5. Third-Party Disclosure

We may share your information with trusted third parties only as necessary to:

  • Process payments

  • Ship orders

  • Provide analytics and website services

We do not sell personal information.

6. Access and Correction

You have the right to request access to, correction of, or deletion of your personal information by contacting us at shop@piayiti.com.