Business Name: Pi Ayiti

---

1. Food and Consumable Products

For health, safety, and hygiene reasons, all food and consumable products are final sale and cannot be returned or exchanged, except where required by law.

---

2. Non-Food Products

Non-food items may be eligible for return within 14 days of delivery, provided:

• The item is unused

• The item is in original condition

• Original packaging is intact

Customers are responsible for return shipping costs unless the item is defective or incorrect.

---

3. Damaged, Defective, or Incorrect Items

If you receive an incorrect, damaged, or defective item, you must contact us within 48 hours of delivery at shop@piayiti.com, including:

• Order number

• Photos of the item and packaging

We will review the claim and, if approved, offer a replacement or refund.

---

4. Refunds

Approved refunds are issued to the original payment method. Processing times depend on the payment provider and may take several business days.

---

5. Refusal of Returns

Pi Ayiti reserves the right to refuse returns that do not meet the conditions outlined above.

---

📩 CONTACT INFORMATION

For any questions regarding orders, policies, or personal data:

Pi Ayiti
📧 Email: shop@piayiti.com
📍 Operating from: Quebec, Canada